TOPICS THIS WEEK: Storytelling, SOBCon, Social Media Camp, Customer Experience, Customer Clarity
What is your customer's experience?
Jane attended the recent SOBCon event in Chicago. This year's theme was exactly that and she reports back on some of the things she learned and taught about customer experience.
You'll also be introduced to LegoMan.
Jane was also a speaker at Social Media Camp, Canada's biggest social media conference. You'll hear how she hosted a Google+ hangout with participants from around the world. Jane even made the evening news in Canada.
Links to people and things we mention
Social Media Camp
Phil Sorrell's Social Hiking Podcast
David Bailey - An Englishman in the Balkans
Maaike van Dijk - Bokkers/Comma-M (Dutch)
New rallying point
You are a big part of the story of this podcast. We'd like you to be an even bigger part of it. To help with that, and to help us have discussions about being genuinely attractive in business, we've established a LinkedIn group. Please knock on the door and we'll let you in.
Our confirmed country tally as of this week is: 8.
We know we have listeners in Canada, Ireland, the UK, the Netherlands, India, Croatia, Serbia and India. If you live in a country not on this list, please let us know. We're working on an interactive Business Jazz listeners map, which we hope to launch soon.
Listening to the podcast
You can listen to this week's podcast using the player at the top of the post or download it directly here: Business Jazz – 20th May, 2013.
We're also in iTunes. We'd love it if you subscribed or left some feedback.
Business Jazz Players
This podcast is a collaboration of people dotted around the world. Most of us have never met each other. It's quite a story and it's still evolving. If you'd like to read what's happened so far, you'll find it here: Our Story.